Privacy Policy
Last Updated: January 26, 2026
1. Introduction
Welcome to Lang Dental Equipment Inc. ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.langdentalequipment.com (the "Site"), schedule services, or purchase products.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, telephone number, and shipping address, that you voluntarily give to us when you register with the Site, schedule a service, or contact us via our contact forms.
- Account Data: If you create an account, we collect the necessary credentials (username and password) and profile information to manage your user account.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, access times, and the pages you have viewed directly before and after accessing the Site.
- Service & Transaction Data: Information related to the services you book or products you inquire about, including files or attachments you upload through our forms.
3. Use of Cookies
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data. You can choose to set your browser to remove or reject cookies, but this could affect the availability and functionality of the Site.
4. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Schedule and manage dental equipment repairs and maintenance services.
- Create and manage your account.
- Process orders and deliver products or parts.
- Email you regarding your account, orders, or service appointments.
- Respond to your customer service requests and support needs.
- Monitor and analyze usage and trends to improve your experience with the Site.
5. Sharing of Your Information
We do not sell, trade, or rent your personal information to others. We may share information we have collected about you in certain situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
6. Third-Party Tools
- Google reCAPTCHA: This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
- Platform Provider: Our store and website are hosted on a third-party platform (e.g., GoDaddy) that provides us with the online e-commerce platform that allows us to sell our products and services to you.
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Lang Dental Equipment Inc. Phone: (208) 352-2711